Keep your printer running
An ID card printer that stops working stops your whole ID programme. Our AMC (annual maintenance contract) and repair service keeps Evolis and HiTi printers printing clean, sharp cards all year.
AMC plans include
- Preventive maintenance visits: deep cleaning of rollers, printhead and card path.
- Firmware and driver updates to keep the printer compatible with your software.
- Priority repair with faster response than on-call service.
- Discounted spares and consumables: printheads, rollers, ribbons and cleaning kits.
- Remote troubleshooting by phone and video.
Repairs we handle
- Ribbon errors, card jams and feeding problems.
- Lines, streaks or faded colours on printed cards.
- Printhead and roller replacement.
- Encoder errors (magnetic, contact and contactless).
- Printer not detected by the computer or network.
Frequently asked questions
Why are there white lines on my printed ID cards?
White lines usually mean a dirty or damaged printhead. Run a cleaning cycle with a cleaning card first; if the lines remain, the printhead may need service or replacement.
Do you repair printers out of warranty?
Yes. We repair Evolis and HiTi printers in and out of warranty and quote the cost before starting any work.
What does an AMC cost?
AMC pricing depends on the printer model, monthly print volume and location. Call us or request a quote for an exact price.
Book a service
Call +91 8130366339 or request a quote with your printer model and the problem you see.